Customer Background
The customer is an engineering and trading company based in Indonesia. They provide rail systems, metal components, cables, and special spare parts for railway transportation, port construction, industrial lifting, and heavy-duty industries. For this project, the customer needed Y3 rail clamps for a crane rail system using 43kg rails.
Requirement for Exact Replacement
In February, the customer contacted Glory Track for Y3 rail clamps.
Since the clamps would replace their existing ones, the customer needed the new products to match the original dimensions. Their main concern was whether any size differences would affect installation and actual use.
The customer shared photos of their existing clamps for reference. Glory Track checked the key dimensions of the sample and provided measurement records to help the customer confirm compatibility before moving forward.
Sample Testing Before Bulk Order
After checking the drawings, the customer still wanted to test the product before placing a large order.
In mid-March, Glory Track arranged samples and shipped them to Indonesia.
After receiving the samples, the customer installed and tested them with their existing crane rail system.
The test result confirmed that the Y3 rail clamps matched their requirements and could be used for the project.
402 Sets of Y3 Rail Clamps Delivered to Indonesia
After sample approval, the customer placed the final order in April.
The order details are as follows:
| Item | Details |
|---|---|
| Product | Y3 Rail Clamp |
| Quantity | 402 sets |
| Application | 43kg crane rail system |
| Shipment Time | April 2026 |
| Loading Port | Tianjin Port, China |
| Destination Port | Jakarta Port, Indonesia |
Glory Track completed the production according to the confirmed specifications and arranged shipment from Tianjin Port to Jakarta.
Supporting Replacement Projects with Accurate Matching
For crane rail replacement projects, dimensional compatibility is one of the most important factors.
By providing measurement drawings and samples before bulk production, Glory Track helped the customer confirm the product fit in advance.
This reduced installation concerns and ensured a smooth replacement process.
Project Summary
This Indonesia project started with a detailed size confirmation and sample testing process.
After the customer verified the product performance, Glory Track supplied 402 sets of Y3 rail clamps for their 43kg crane rail system.
The project was successfully completed with shipment from Tianjin Port to Jakarta, Indonesia.